Payment
When will my account be debited for the order that I placed on your e-commerce site?
Your credit card will be charged when your order is confirmed. If a product ordered is not available, our Client Service will contact you by email. You can choose between proceeding the order, without the unavailable product, or you can also cancel your order.
What do I do if my payment is refused?
In case of refused payment, your order will not be received in our systems. Please check with your bank for any limitations, or try a different card or method of payment to complete your order.
How do I access my receipt?
Your order summary will be sent to you by email once your order is confirmed. Your order information will also be accessible in your "My Account" area on the website.
Is consumption tax included in the selling price of your products?
Our prices always include
consumption tax for orders. The amount of consumption tax charged is stated in
both the order summary and your order
confirmation.
What are the accepted payment methods?
We currently accept all the credit cards listed on our website, as well as ApplePay, GooglePay and ShopPay.
Do you accept “cash on delivery” payments?
Cash on delivery is not available as a payment option on our website.